i ordered from hyperion hoops; he took a while to get back to me, but he is legit. though i am having a slight issue with my hoop right now, i am confident it is fixable. the hoop is very bright and reasonably well-made. i only say reasonably because right now i'm having some kind of problem with what seems like a connection, but it could be my battery. i haven't had any problems with it until tonight, so i just wrote him for advice.
i think the better part of july he's probably out at festivals and thus is slower; it's a busy time for hoopmakers, too, so in that case, be patient. if everything goes smoothly with whatever the problem is with my hoop, i'd be happy to buy from him again.
just a follow-up - i had a return email within 15min of notifying him by email, which was pretty great. i don't know that he can always provide that, but i'm impressed. he had very explicit instructions on what things may cause a problem and if those things didn't fix it, then i could send it back (which i'm trying to avoid if possible)
just as an fyi, the problem i was having with the hoop was not at all on hyperion's side. it was a faulty battery.
i really love my hoop. it's unbelievably bright. which one did you get? i'll definitely buy from him again.
I got a LED from kevin turner and it was broken when it got to me. I sent him and emial and he replyed once on how to maybe fix it and it did not work. after that he has not gotten back to me. now his site is down and I have no one to talk to about the $90 i spent. I'm just lucky I didnt buy one of the more expenceive ones. Anyone help?