Hey hoopers -

I am supposed to go to Ultra Music Festival (electronic music festival) in EIGHT DAYS and I discovered last night that my Trick Concepts LED hoop is not lighting up!

I used it last weekend, and when it started to look like the battery was dying, I pulled the hoop apart (pulled the push-button connectors out so they arent sitting in the hole anymore) to make it not light up.

When I went to put the battery back in,  I dropped the battery in and pushed the hoop together, but it did not light up. I assumed the battery was dead. I put it on the Trustfire Charger that came with the batteries. The LED on the Trustfire Charger lit up red to indicate it was charging. When it lit up green, I assumed it was charged. I pulled the battery out, dropped it in the hoop, pushed the hoop together and....it didn't light up. I tried the other direction. It didn't light up.

Now, when I charge the battery, I just get a green indicator light. No red indicator light showing that the battery is charging. The hoop is still not lighting up. I don't believe I did anything to short the hoop out - I really only used it for about an hour, and even then it was off and on. When I shake it, nothing rattles so I don't think anything has come apart.

If someone has any advice at all, it would be appreciated. I need to have an LED hoop for this festival and I will be SERIOUSLY bummed if I can't take mine :(

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I'm afraid I don't have any advice... mine did a similar thing when I was using it a few weeks ago but I swapped batteries (i have 2) and it was fine. I haven't charged the first one yet. I haven't had mine very long so I haven't been through very many battery cycles. Could your battery just be shot? I would try calling or emailing Trick Concepts. Hope you get it worked out!!!
Maybe Just try a compleatly new battery to rule out any problems with the regahargable.

Some other standard trouble shooting would be to make sure that all of the battery connection points are nice and clean with no oxidisation.
have fun at ultra! all my friends are down there, its going to be a great time!!!
I had the same problem with my trickconcepts led.. im sorry to say.. but mine wasent fixable.. i returned it :/
I'm sorry girl. I have the same problem with mine, but i got it to turn back on. i find that it works better if you don't use if for a day or two (to let it rest lol), but i still struggle with it because it turns off all the time while i'm hooping with it. i just have to open and close it back up. i'm going to send it back for repair.... or just send it back. good luck!

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