Replies to This Discussion

TeacherPermalink Reply by Lyssamarie on October 13, 2011 at 10:12pm

that is a bummer and i would be wicked pissed and upset about that. that is not right there has to be somebody you can talk to so you can at least get your money back. I'm pretty high tempered i would have left them a pretty rotten message and if i were you i would call somebody to report the unlawful activity of stealing your money! so awful! i am so sorry to here this!!

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StudentPermalink Reply by Tilly Whirls on October 13, 2011 at 11:01pm

So sad!!! :( If you paid through credit you might be able to contest it but it could be hard. I've heard a lot of people upset about lack of communication, getting the wrong light pattern, etc. from them—but only getting one hoop when you paid for two is awful! Hope they give you your money back or send you another hoop. And one that's PERFECT.

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Permalink Reply by Erika "Pixie" Radcliffe on October 13, 2011 at 11:15pm

I don't know if this is something you would want to do, and I don't really know what the deal is when you do this, but can you report them to the better business bureau, is that something in your area?  This is totally unrelated but a person that comes into my work was getting screwed over with some computer repairs/purchases and he threatened to take them to small claims court and the better business bureau....  Don't know if that is something you can do, or whatever, but I would threaten them with legal action....

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Permalink Reply by Trepan8Yourself on October 14, 2011 at 7:54am

I think we should take a field trip to MIssouri.

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Permalink Reply by Ziza Tremor on October 14, 2011 at 8:10am

That's awful! </3  How rude of them! *hugs*

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StudentPermalink Reply by Jessica on October 14, 2011 at 9:48am

I feel bad for him/them, because from what I understand he/they are very overwhelmed.. But I really think they should put their site on "vacation" and hire new people, or figure out something else that will work. I'm very sorry that has happened to you, and I hope it gets sorted out soon. Just a word of advice, you may not want to leave your full address on here.. While most of us are awesome and nice hoopers, you never know who might be lurking <3

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StudentPermalink Reply by Jessica on October 14, 2011 at 10:05am

I do understand your frustration though, when I was first looking into LED hoops, I emailed him/them a couple times with what I wanted and NEVER heard back. :( Went to Moodhoops instead, and now I have 4 hoops from them, and love them all!

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StudentPermalink Reply by Courtney B aka BreedloveHoops on October 14, 2011 at 6:01pm

Mood Hoops are wonderful and affordable.

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Permalink Reply by Keity Rose on October 14, 2011 at 10:14am

Did you order through paypal?  Pretty sure you can set up a dispute through them.

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Permalink Reply by Trepan8Yourself on October 14, 2011 at 10:48am

To file a paypal dispute you have to do so within 6 weeks of the order date. The problem is that LL has a 6-8 week shipping window, so while you are sitting there twiddling your thumbs waiting for your hoop to come, they have squeaked past that window and now it is in your & your credit card company's hands to do something about it.  

 

I feel bad for them too in a sense, but this is a really dishonest way to get around legality compliance & liability with paypal.

 

They should put new orders on hiatus, stop taking payments, finish their work and/or hire some people to get the work done.  REALLY poor work ethic.

 

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Permalink Reply by Keity Rose on October 14, 2011 at 7:49pm

That's awful :(

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Permalink Reply by Lindsey Araminta on October 14, 2011 at 10:17am

aww mandi this is horrible! when all did you order them? im sure theres a mix up somewhere, kurt and misty are awesome people and im sure youll get both of your hoops. ill send them a message for you. love&miss you lady hope to see you soon

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