I got an LED troo hoop two or three months ago and I have been busy so I hadn't been able to hoop for about 2 weeks until I found some spare time yesterday...
I started hooping and it was going good until about 20 minutes later when the hoop started flashing on and off until it just turned right off. I thought maybe the battery died so i put it in the charger until it turned green. This morning I went to put it back in and it still would not turn on. I don't know what happened.. I've looked and googled everywhere and it doesn't say anywhere if anybodys had any problems with troo hoops.
has this happened to anybody else?
Contact them http://www.hoopcity.ca/profile/TrooHoops I am sure they will help you
Totally contact them. Troo hoops seems like a company that will do you right on quality and standing behind their product!
just a really simple possibility, are you sure you put your battery in the right way? I know I've put mine in wrong before because the trustfire batteries ends are both so flat.
i thought maybe i did, so i took it out and put it in the other way but still no luck... I'll just try to email them or contact them. Thanks to who replied :)
Sorry, just checking in now. Have talked to anyone yet? 877-371-7070.
The batteries should be better marked. We can't do much about that. We have actually requested the company that provides our batteries more clearly mark the batteries, or make a better ridge. Thanks for your patience.